My first Maschine was the Mikro and although the hardware was excellent its workflow wasn't for me. I've been using Komplete products for over 8 years now and 2 years ago I started getting more serious when I purchased a Maschine Mk3 as well as Komplete UC.

I hope they go out of business.Įxcellent company, but now I'm starting to doubt Trustpilot Since speaking to them last Im filing a formal complaint against them with the ECC and BBB here in the States. There are plenty of other decent controllers and plugins made by others that this incompetent company seeks to control on your machine via Native Access. These people are all 100% unhelpful, it's a joke that they even call their customer support department, customer support because it's more like customer humiliation and ridicule. So these oversensitive support people think that they are perfect and their products dont stink and that customers are the problem, on top of the fact that the Julia gave me the wrong serial number adding to the Native Access annoyance. I complain about Julia to NI tech support and get a response from another guy saying Im being too aggressive. I contact NI and they have a representative named Julia who tells me to 'control my social tone' when complaining about NI making me think that this company is run by a Supreme Leader that can do no wrong.

I not only bought a faulty M32 controller from them but then their stupid faulty Native Access never acknowledged that I purchased Guitar Rig 6 back in December of 2020, almost 9 months ago. I think I have the freshest complaint against NI.

Native instruments access download